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Frequently asked questions about Supabet Casino
How do Corner 8:1 and Dozen 2:1 differ?
The Corner bet on a roulette layout covers four adjacent numbers and pays out at an 8:1 ratio. In contrast, the Dozen bet spans twelve numbers and offers a lower 2:1 return. This structural difference dictates the frequency of small wins versus the rarity of larger payouts for the player.
Both wagering types contribute only 10% toward the required bonus turnover of x35 to x45. A €10 stake on the Corner bet counts as €1 against the limit, while the same amount on the Dozen bet also counts as €1. Players must account for this reduced contribution rate when calculating their total eligible volume.
What does not count towards bonus wagering?
Live dealer games contribute merely 10% toward the x35-x45 wagering requirement attached to the 300% welcome bonus. Table games share this low 10% contribution rate, significantly slowing down the clearance process compared to standard slots. Players seeking faster turnover should prioritize high-contribution categories over these restricted tables.
Are live tables open around the clock?
The documentation confirms KYC verification takes 24-48 hours but omits service schedules for the live studio section. Readers cannot determine exact availability windows based on the current facts.
What does Jacks or Better 9/6 mean specifically?
The 9/6 designation refers to a paytable offering nine coins for a Full House and six coins for a Flush. This specific structure yields a theoretical RTP of approximately 99.54%, which is higher than the 96.50% seen in Rise of Olympus. Such favorable terms reduce the house edge significantly for video poker enthusiasts.
How much storage space does the 60-MB iOS app need?
The Supabet mobile application requires approximately 60 MB of storage space for installation on iOS devices. This size applies to systems running iOS 13 or later, ensuring compatibility with modern smartphones. Users with limited device memory can accommodate the app without significant impact on other files.
Quick answers to common questions
| Question | Short Answer |
|---|---|
| What welcome bonus is available? | 300% welcome bonus up to €2,000 plus 100 free spins |
| What is the minimum deposit? | from EUR 10, depending on the method |
| How long does a withdrawal take? | e-wallets and crypto usually same day, cards 1-3 business days |
| Is there a mobile app? | yes, for Android and iOS plus a mobile web version |
| Can games be tested for free? | yes, most slots run in demo mode without a deposit |
| How do I reach support? | live chat and email, around the clock |
| Which currencies are accepted? | EUR and other common currencies |
How long does a withdrawal stay pending?
Dogecoin (DOGE) withdrawals require between 0 and 24 hours for processing after approval. This duration is significantly longer than MiFinity e-wallet transactions, which complete instantly during the deposit phase but also take up to 24 hours for payouts. Players must wait at least one full day before funds appear in their external wallet addresses.
MiFinity allows instant deposits starting from 10 EUR with no additional fees charged by the platform. However, the same zero-fee structure applies to withdrawals, though the banking network may impose its own minor costs. The limit of 10,000 EUR per transaction ensures high-volume players can access their winnings without multiple requests.
Take Olympus by Betsoft is a slot game unrelated to payment speeds but illustrates the platform's gaming diversity. Its low volatility and 95.49% RTP suggest frequent small wins rather than large jackpots. This mathematical profile contrasts with the immediate liquidity provided by digital wallets like MiFinity.
What to do if the confirmation email is missing after 24 hours?
KYC verification requires submission of an ID and an address proof not older than 3 months. The processing duration spans 24-48 hours before any status updates occur. That timeframe dictates patience during the initial wait period.
A delay beyond 48 hours suggests a bottleneck in the identity check process. Manual review by support staff may be necessary if automated systems fail. Users should monitor their inbox for specific rejection reasons or requests.
Failure to complete KYC halts all withdrawal eligibility regardless of balance size. The account remains restricted until valid documentation passes internal compliance checks. This ensures regulatory adherence before any funds are released.
Can I set daily deposit limits myself?
The minimum deposit threshold stands at 10 EUR for initiating transactions. Players can configure personal caps below this standard baseline if desired. Self-imposed limits provide a structured approach to bankroll management.
Maximum bet restrictions apply specifically to bonus funds rather than deposit amounts. The cap sits at 5 EUR per spin when utilizing promotional credits. Exceeding this limit voids the bonus terms immediately upon detection.
Bank transfer deposits incur a processing window of 1-3 business days. Crypto methods like Litecoin offer faster settlement within 5-30 minutes. Speed varies significantly depending on the chosen payment rail.
How do I calculate x35 on 100 EUR bonus credit?
The welcome offer provides 300% up to 2,000 EUR plus 100 free spins. A base bonus of 100 EUR triggers a wagering requirement of x35-x45. Multiplying 100 by 35 yields 3,500 EUR in required turnover.
Slot contributions count fully at 100% toward clearing these requirements efficiently. Table games contribute only 10%, slowing progress significantly for mixed play. Live dealer games also fall under the 10% contribution category.
The validity period for meeting these targets extends over 30 calendar days. Unmet turnover results in forfeiture of both bonus funds and associated winnings. Strategic slot selection maximizes the probability of clearance within the deadline.
How much storage space does the Android app use?
The Android application requires approximately 45 MB of device storage capacity. It demands a minimum operating system version of Android 8.0 or higher. Compatibility checks ensure smooth installation across supported hardware configurations.
iOS devices need roughly 60 MB for the equivalent mobile application. The minimum requirement specifies iOS 13+ for full feature access. Storage differences reflect platform-specific optimization strategies by the developer.
Both versions require a minimum of 2 GB RAM for stable performance. Insufficient memory leads to crashes during high-load gaming sessions. Adequate hardware specifications prevent latency issues on lower-end smartphones.
Why does the live stream stutter with a weak connection?
Live dealer tables operate via real-time video streaming from dedicated studios. Weak internet connections disrupt packet delivery causing visible frame drops. Stable bandwidth is essential for uninterrupted visual continuity during gameplay.
Game providers like Hacksaw Gaming utilize high-bandwidth assets for graphics. Wanted Dead or a Wild features complex animations requiring steady throughput. Latency spikes interfere with timely interaction windows during active rounds.
Withdrawal limits range from 20 to 10,000 EUR per transaction cycle. Network instability may affect deposit confirmations alongside video streams. Troubleshooting steps often involve switching to wired connections for reliability.
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